Privacy Policy 

Liberty Coaching is committed to protecting your privacy and security. In some instances, Liberty Coaching collects personal information, such as your e-mail address, name, home or work address or telephone number. Liberty Coaching may also collect demographic information, such as your postcode and interests.

Liberty Coaching collects and uses your personal information to operate the Liberty Coaching website and to deliver the services you have requested. Liberty Coaching may also use personal data to provide you with information and to conduct our own market research surveys. Liberty Coaching does not sell, rent or lease its member lists to third parties.

Members can unsubscribe from Liberty Coaching services at any time and can have their personal information deleted from the Liberty Coaching database. 

Cookies 

Liberty Coaching uses cookies as part of the mechanism to hold the contents of the shopping basket during each visit that you make to the site, and as such we require both permanent and session cookies to be enabled. There is no requirement to have third party cookies enabled for our site to work, however we occasionally carry out market research, which a third party assists with, during which they may issue a cookie from our site. Some of our carefully selected affiliate partners may also issue cookies so that they can track sales at Liberty Coaching through them. If third party cookies are not accepted it does not affect the functionality of our site. 

Security Checks 

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention. 

Opting in/out 

Liberty Coaching offers visitors opportunities to receive ad hoc emails, vouchers, regular emails and catalogues. Some of these are opt-in, others are opt-out. Each opportunity will explicitly state whether it is opt-in or opt-out. 

If you would like further details of the lists you are signed up to, or would like to change your preferences, please contact us. If you would like further information, please call us on one of the numbers below. 

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address: 

Customer Services

Liberty Coaching
PO Box 436, Ashford,

Kent TN23 9AA,
United Kingdom. 

jen@libertycoaching.info 

You may call us  on 0845 095 0010